Did You Know?

Something happen in your apartment that you would like us to work on? You can come into the office to tell management directly, call us, drop your written work order in the drop slot, or send us an email at westburyportland@gmail.com! 

Wondering when the next event is coming up? We routinely post flyers and newsletters on the bulletin boards by the office and in the laundry room as well as pass them to all apartment doors once a month!

There are many ways you can pay your water bill. The bill comes to your mailbox around the middle of the month. You are able to: pay at the office with checks or money orders made payable to Westbury, call Conservice over the phone to use a card, pay using a business center at Walmart or HEB, or even have it automatically pay on the first of the month using your bank account or credit card. Since we are an allocated property, the cost of your bill is calculated as followed: 104 apartments  ÷ size of your unit  ÷ amount of residents in your unit.

- If you cannot eat it, neither can your disposal. Make sure you do not put bones, egg shells, grease, or oil down your sinks. This will prevent any crazy clogs from happening and your disposal from seizing up.

- AC filters are free of charge and are passed out once a month. Filters must be changed at least once a month to prevent damage on your AC unit.

- If you do not use your dishwasher as you wash your dishes by hand, please run your dishwasher on the hot setting at least once a month to prevent any odor or backing up of water. Believe it or not, dishwashers can go into a sleep mode if not used in a while.

- You can help prevent your refrigerator from making loud noises and freezing up by not blocking your vents in your freezer with all your delicious food. The vents help it circulate.

- Is your bathroom tub clogged? It is likely due to hair buildup at the top of your drain! It's fun, gross, and exciting to unclog it, honestly! If you have a plunger, you can submerge it in the water and plunge it as you would a toilet. If that doesn't work, you can definitely do the old fashioned method of pulling the hair out manually using tweezers or your fingers if they're small enough.

Courtesy of Coin Mach, we have 16 machines, 8 washers and 8 dryers. Each machine can be used with either change or the CSC Go mobile app! We always make sure each machine is up and running smoothly and efficiently, so please help us out by letting us know if a machine is down or simply call and report it in yourself. The numbers are on the walls for your convenience!

- After hours, we have a 24 hour answering service that will take any messages given to them. You can reach them by calling our office line at (361) 643-3712 after 5:30PM Monday - Friday and all day/night on weekends. They call management on anything related to an emergency.

- In the event of a non-related apartment emergency, know that you can always call 911. For non-emergencies you can call the Portland Police Department at (361) 777-4444.

- You can call Conservice (our water utility company) for payment over the phone or for any other questions at 1-866-947-7379. Be sure to have your account number ready!

- For any mail questions, you can call the Portland Post Office at (361) 777-0845.

- All other City of Portland information can be viewed at www.portlandtx.com